![]() It is important that you call customer service as soon as possible! If someone uses your card and personal identification number (PIN) to get benefits, these benefits may not be replaced. Once reported, your EBT card is disabled and you are told how to get a new card. Wait through two card number prompts without entering your EBT card number and you will hear a prompt to report your card as lost or stolen. If you have already provided card numbers and PINs to a third party you should call (877) 328-9677 to change your PIN or to report your EBT cards as lost or stolen.Ĭall customer service right away at (877) 328-9677.
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